Refund Policy
Boho Farm Decor Return & Refund Policy
Thank you for shopping at Boho Farm Decor! We hope you love your purchase, but we understand that sometimes things don't work out. Here is our policy on returns and refunds for decorations and home accessories:
Time Frame for Returns You have 30 days from the date of delivery to decide if an item is right for you. If you wish to return it, please ensure that it is within this timeframe.
Condition of Returns To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. We require a receipt or proof of purchase to accompany your return.
Non-returnable Items Please note that certain items are not eligible for returns due to their nature. These include:
- Custom or personalized orders
- Perishable goods such as plants
- Digital downloads
- Clearance or sale items (which are considered final sale)
- Gift cards
Return Process To initiate a return, please contact us at [your contact information]. We will provide you with instructions on how and where to send your return. Please note that customers are responsible for return shipping costs unless the item is defective or incorrect due to our error. We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value.
Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund based on the condition of the item and compliance with our return policy.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days, depending on your card issuer's policies.
Exchanges We only replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, please contact us via [your contact information].
Damaged or Incorrect Items If you receive a damaged or incorrect item, please contact us immediately so we can evaluate the issue and make it right.
Contact Us If you have any questions about our return and refund policy, please contact us at [your contact information]. We're here to help ensure your satisfaction with every purchase from Boho Farm Decor.
Thank you for choosing Boho Farm Decor for your home decoration and accessories needs!